View Full Version : Files lost in Limbo! (File size too big?)

Ancient Wanderer
3rd March 2019, 12:53
Recently downloaded 4 Files, Size of files 3-4 Mgs.
I thought this would be OK due to note that File size not a problem.
Said they were submitted OK but did not show in my gallery, Lost!

I noted that one file which did download OK recently, was about 1.5 Mg file size.
So today Sunday 3rd March , I resized the lost Photos to about 1.5 Mgs.
They all downloaded with no problems, now in my gallery.

So maybe I missed something somewhere about recommended "Filesize"?
I am still very much learning to submit to Trawlerphotos.
In anticipation that this info. may be of some help .
With regards to all.
Ancient Wanderer

Davie Tait
3rd March 2019, 14:19
we have a maximum photo size of 1500 x 1200 which makes for a normal maximum file size around 350kb , the problem with the gallery software ( from the start over 12 years and 18 updates later ) is that anything bigger than this the software tries to resize down to the maximum size. It only has a set time limit to do it and it almost always times out , tells you the photo uploaded but the image gets dropped and lost by the system.

The only way to make sure your photos go up is to use a photo editor to downsize your photos to the 1500 x 1200 max size